Responsible gambling

At 32Red, we understand the importance of responsible gaming and offer a range of tools to help our players manage their accounts.

You can set daily, weekly or monthly deposit limits to suit your needs. To do this:

1. Log in to your account
2. Go to 'My Account' > 'Responsible Gaming'
3. Follow the on-screen instructions

Remember that increasing a limit requires a 7-day waiting period.

We also offer loss limits, which allow you to set daily, weekly or monthly net losses. Wins will be deducted from your total losses. To use this feature:

1. Log in to your account
2. Go to 'My Account' > 'Responsible Gaming'
3. Follow the on-screen instructions

We offer session reminders to help you manage your time at our tables or slots.

1. Set a reminder for 1, 2 or 3 hours of playtime
2. Choose from email or in-game notifications
3. Non-binding (you can dismiss and continue playing)

If you feel that gaming is becoming too much of an issue, self-exclude from our site.

• Temporary exclusion: up to 6 weeks
• Permanent self-exclusion: available upon request

You will be required to wait for a cooling-off period (24 hours) if you're lowering your deposit limit. We also have an internal responsible gaming page that can be accessed from your account settings.

We've linked GambleAware, GamCare and other national problem gambling charities on our site. Our customer support team is available 24/7 to discuss any issues with responsible gaming.

Please note: Some features require you to wait for a certain period of time before making changes (e.g., deposit limit increase). This ensures that you can manage your account responsibly.

If you think you have a problem or would like more information about our responsible gaming tools, please visit the help center.